Privacy Policy

Effective Date: [Insert Date]

We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website. It is written to comply with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

1. Who We Are

This website is operated by [Your Organisation Name], a company based in [Your Location], focused on connecting carers with those in need across South East England.

Contact:

[Insert address]

Email: [Insert email]

Phone: [Insert number]

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact details (name, email address, phone number)

  • Application details (CV, work experience, qualifications)

  • Communication records (emails or messages you send us)

  • Usage data (IP address, browser type, access times, and pages viewed)

We do not knowingly collect data from individuals under the age of 18.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to enquiries

  • To process job applications

  • To match carers with opportunities

  • To manage and improve our website

  • To comply with legal obligations

We do not use your data for profiling or automated decision-making.

4. Lawful Basis for Processing

We rely on one or more of the following legal bases under UK/EU law:

  • Consent – where you have explicitly given consent (e.g., job applications)

  • Contract – where processing is necessary to enter into or fulfil a contract

  • Legal obligation – where processing is required by law

  • Legitimate interests – where necessary for our legitimate interests and not overridden by your rights

5. Sharing Your Data

We will never sell your personal data. We may share it with:

  • Employers or care organisations seeking qualified carers (with your consent)

  • Service providers who help us operate our site (e.g., hosting or IT providers)

  • Regulators, legal bodies, or law enforcement, where required by law

All third parties are required to maintain the confidentiality and security of your data.

6. International Data Transfers

If we transfer your data outside the UK or EU, we will ensure appropriate safeguards are in place, such as:

  • Data transfer agreements using standard contractual clauses approved by the UK or EU

  • Transfers to countries deemed to have adequate data protection laws

 

7. Data Retention

We will only retain your personal data for as long as necessary:

  • For the purposes we collected it

  • To satisfy legal or regulatory requirements

We regularly review and securely delete data that is no longer needed.

8. Your Rights

Under the UK and EU GDPR, you have the following rights:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Restrict processing

  • Data portability (in some cases)

  • Withdraw consent at any time (where consent is the lawful basis)

To exercise these rights, contact us at [Insert email].

If you believe your data has been mishandled, you can lodge a complaint with:

  • UK: Information Commissioner’s Office (ICO) – www.ico.org.uk

  • EU: Your local Data Protection Authority

 

9. Cookies and Tracking

We may use cookies to enhance user experience, analyse traffic, and improve our services. You can manage your cookie preferences via your browser settings or a site cookie banner (if implemented).

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.